40 The timeline of a personal injury case can be complex and emotionally draining. At the Richard Harris Law Firm, we have a proven Case Resolution Process to ensure our team is communicating and preparing you for each stage and the best possible settlement. START COLLISION PROTECTION RETENTION COOPERATION INVESTIGATION EVALUATION PRESENTATION NEGOTIATION COMMUNICATION STABILIZATION DOCUMENTATION COLLISION Accidents and injuries caused by the negligence of another can happen on the road or anywhere. PROTECTION Accident victims can lose their rights without the protection of an experienced personal injury lawyer. RETENTION Personal injury lawyers handle cases for a contingency fee of a percentage on the amount recovered. COOPERATION The client and personal injury lawyer must work together on the case. INVESTIGATION The lawyer identifies the responsible parties, contacts witnesses and verifies insurance coverage. COMMUNICATION Frequent exchange of information is essential to the success of the case. STABILIZATION Injured accident victims remain under a doctor’s care until all injuries have resolved or a permanent condition stabilizes. DOCUMENTATION The lawyer gathers medical records, reports, bills, wage loss verification and other documentation of damages. EVALUATION Determining the value of a personal injury case requires evaluation of several factors. PRESENTATION All supporting documents are presented to the insurance company with a demand for settlement. NEGOTIATION The negotiation phase comprises monetary demands and offers between the lawyer and insurance company. DECISION The lawyer and client must decide whether the insurance company offer is fair, or whether to sue. DECISION CASE RESOLUTION PROCESS 42